FAQ

Common Questions

What people ask us most before starting a project.

Yes. Everything from wireframes through to launch is handled by our team. We do not use subcontractors for design or development work. This means no handoff errors, no "that was the designer" or "that was the developer" finger-pointing, and a much faster feedback loop.
WordPress, Webflow, and custom-built PHP/JavaScript applications. We recommend the platform that fits your actual needs and your team's ability to manage it after launch. For most business sites, WordPress or Webflow is the right call. For complex applications, custom is almost always better.
Launch package: 12 business days from an approved brief. Build package: 22 business days from discovery to launch. Enterprise: confirmed during scoping. These timelines assume you can provide content and feedback within the structured windows we agree on at kickoff.
You provide the core content -- about your business, your services, your team. We can write page copy for you as an add-on. For photography and brand assets, you will need to provide those or we can source stock and discuss it during discovery.
Every project includes 30 days of post-launch support at no extra cost. After that, you can add a Maintenance Retainer for ongoing updates, monitoring, and monthly content changes. Or you manage it yourself -- we train you and your team on the CMS before we hand over.
Yes. Speed optimization, technical SEO fixes, and partial redesigns are all within our scope. We audit first, give you a clear summary of what the problems are and how we would fix them, and then you decide whether to proceed. No commitment required for the audit discussion.
Full refund if you cancel within 24 hours of payment before any work starts. Partial refunds based on project stage after that. See our Refund Policy page for the complete schedule.
Yes, with our Speed and Maintenance tier services starting under $400, we work with businesses at different scales. Our Launch package at under $2,000 is specifically designed for businesses that need a professional result quickly without a large custom engagement.

Still have a question?

Send it directly to hello@maxdesigndev.com or use the contact form.

Ask Us Directly